Shipping Policy for Cooperative Daouzi Art
Thank you for choosing Cooperative Daouzi Art for your artistic needs. Below are the terms and conditions outlining our Shipping Policy:
Shipment Processing Time
All orders placed with Cooperative Daouzi Art are processed within 2-5 business days. Please note that orders are not shipped or delivered on weekends or public holidays.
The lead time for order processing may occasionally take up to 2 weeks. During peak periods or high demand, this processing time might extend to 2-3 weeks.
Kindly allow for additional days in transit for delivery. In the event of a significant delay in shipping your order, we will promptly notify you via email or telephone.
Shipping Rates & Delivery Estimates
- For orders within the USA, delivery typically takes 3-7 business days.
- For the UK & Europe, please expect delivery within 5-10 business days.
- For the Rest of The World, delivery estimates usually range around 14 business days.
Please be advised that shipping times can be subject to delays due to unforeseen circumstances, including customs processing delays, which unfortunately lie beyond our control.
Upon shipping your order, we will send you a confirmation email containing the tracking number. Please note that occasional delivery delays can occur.
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a Shipment Confirmation email, inclusive of your tracking number(s). The provided tracking number(s) will become active within 24 hours, allowing you to monitor the progress of your delivery.
Please feel free to contact us if you have any further inquiries or require assistance regarding your shipment. Thank you for your trust in Cooperative Daouzi Art.
Returns and Refund Policy for Cooperative Daouzi Art
At Cooperative Daouzi Art, we are committed to providing our customers with exquisite handmade artistic products. We want you to be completely satisfied with your purchase. Therefore, we have a straightforward return and refund policy to ensure that you have a hassle-free shopping experience with us.
Return Policy:
We offer a 14-day return policy from the date of delivery. If you wish to return an item, please contact us first to initiate the process. Returned items must be in their original condition, unused, and in the original packaging. Please ensure that the product is well packaged to prevent damage during shipping. We do not accept returns for items that have been used or damaged by the customer.
Refund Policy:
Once we receive your returned item, we will inspect it to ensure that it meets our return policy requirements. After the inspection, we will initiate a refund to your original payment method. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping costs. We will process your refund within 3-5 business days of receiving your returned item. Please note that it may take 5-10 business days for the refund to reflect in your account, depending on your payment method.
Exchange Policy:
If you receive a defective or damaged item, we will be happy to replace it. Please contact us within 14 days of delivery to initiate the exchange process. We will cover the shipping costs for the replacement item.
Cancellation Policy:
If you wish to cancel an order, please contact us as soon as possible. If the order has not been processed, we will cancel it and initiate a refund. If the order has already been processed and shipped, we cannot cancel the order, but you may initiate a return according to our return policy.
We reserve the right to refuse a return or refund if the item does not meet our return policy requirements.
Thank you for choosing Cooperative Daouzi Art for your artistic products. If you have any questions or concerns about our return and refund policy, please contact us, and we will be happy to assist you.